Renoviy Payment Policy
1. Accepted Payment Methods
At Renoviy, we aim to provide a smooth and secure checkout experience for all UK customers. We accept the following trusted payment options:
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Credit & Debit Cards: Visa, MasterCard, American Express
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PayPal
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Apple Pay & Google Pay
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Klarna / Clearpay (when available at checkout)
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Bank Transfer (for bulk/wholesale orders – contact our support team)
All payments are processed in British Pounds (GBP).
2. Payment Processing
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Payment must be completed at the time of purchase.
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Orders are not processed or dispatched until full payment has been successfully received.
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If a payment fails or is declined, the order will not be confirmed.
3. Pricing & Currency
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All prices listed on Renoviy.com are displayed in GBP (£).
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Prices may change without prior notice.
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Shipping fees (if applicable) and taxes will be calculated at checkout.
4. Secure Payment Processing
Renoviy uses secure, industry-standard payment gateways with SSL encryption to ensure your personal and payment information remains protected.
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We never store your card details.
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All transactions are securely processed through our payment partners.
5. Refunds & Chargebacks
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Refunds are handled in accordance with our Return & Refund Policy.
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If you experience any issue with your order or payment, please contact us before initiating a chargeback — we’re always here to help.
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Unjustified or fraudulent chargebacks will be challenged.
6. Fraud Prevention
To protect our customers and our business:
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Renoviy may cancel or hold orders that appear suspicious or fraudulent.
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Additional ID verification may be requested for high-value purchases or unusual activity.
7. Contact Us
If you have any questions about payments, our team is here to help.
Store Name: Renoviy
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: support@renoviy.com
Phone: +1 205-891-4321
Customer Service Hours:
Monday to Friday — 9:00 AM to 5:00 PM
We aim to respond to all emails within 1–2 business days.